Mealtime Satisfaction - Understanding Elder Expectations

Your organization may be one of many that measures client satisfaction with your home care services.  Elements often include contentment with the caregivers’ professionalism, work ethic or communication skills. 

But what about meeting expectations with meals?  Time and time again I hear from companies who reveal that ‘caregivers who can’t cook’ is their most common client complaint.

Sometimes caregivers do lack basic cooking skills, but more times than not, caregivers don’t have a clear understanding of an elder’s expectations. For many older adults, mealtime is the highlight of their day. As they finish breakfast, they may be thinking ahead to “what’s for lunch?”  Read on to learn how to make mealtimes meaningful for those in your care.

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